Better support for professional transitions
Virginia Satir's 5-phase change model provides a valuable framework for supporting professional transitions: retraining, reorganization, or change management.
Understanding the impact of change with humanity and lucidity
In the professional world, every change—reorganization, retraining, or evolving practices—is a complex emotional journey. It often begins with enthusiasm, but quickly becomes confronted with fear, uncertainty, or mental overload, which slow down the initial momentum.
Virginia Satir, a leading figure in family therapy and NLP, identified five universal phases in any process of change. Understanding them gives you the means to navigate them with clarity and serenity.
The 5 Universal Phases of Change (according to Virginia Satir)
🔵Phase 1: The status quo: the reassuring comfort zone
Every organization relies on its routines and benchmarks. This reassuring framework provides stability, but it can also blind us to opportunities. This "cocoon" is the starting point for the process, but it can become a limitation if it becomes too rigid.
🔵Phase 2: Resistance: Fear of the Unknown
When a change is announced, 37% of employees show resistance , linked to a lack of confidence (41%), uncertainty (38%), or even a feeling of being excluded (23%). This reaction is not a refusal in itself, but a human mechanism aimed at preserving a threatened balance.
🔵Phase 3: Chaos: Loss of bearings
This often-dreaded phase corresponds to the collapse of old landmarks and the onset of a period of disorder. It is uncomfortable, but it also represents a fruitful moment: it is in this chaos that the mourning of the old takes place and new perspectives are born.
🔵Phase 4: Awareness, adaptation and active learning
Little by little, new benchmarks are being built. Teams experiment, test, exchange, and learn. The role of management and internal communication is then crucial : providing meaning, clarifying the steps, listening, and providing support help to allay fears and strengthen collective confidence.
🔵Phase 5: New status quo — stability restored
Once change is integrated, a new equilibrium emerges: more flexible, more agile, better prepared to evolve. This new state is not a simple return to initial stability, but a transformation enriched by lived experience.
Why this model speaks to businesses today
The figures underline the importance of this issue: only 43% of employees believe that their organization knows how to manage change effectively — compared to nearly 60% in 2019. In addition, 70% of transformation initiatives fail , often due to insufficient communication or poorly adapted support.
Added to this is a strong human dimension: 73% of employees affected by a transformation report experiencing moderate to high levels of stress. As for managers, 38% of those from companies with more than 1,000 employees say they would prefer not to have to manage transformations anymore, as "change fatigue" has become a reality.
These data demonstrate how essential it is to combine strategy, understanding of human mechanisms and adapted communication to successfully complete professional transitions.
The benefits of change support
To achieve change successfully, reconciling strategic lucidity and benevolence is not only possible, but essential.
I support professionals and businesses in their transitions using an approach centered on people and collective intelligence:
- NLP sessions to calm resistance, restore meaning and strengthen confidence;
- Psychometric tests to assess internal state, map strengths and inform strategic decisions;
- An adapted communication strategy , based on listening and empathy, combined with workshops promoting cohesion and the development of well-being at work.
If you are going through a phase of change and would like to be supported in these challenges, I will be happy to support you.
Virginia Satir's model reminds us of a truth too often neglected in organizations: change is above all a human journey . Welcoming resistance, revealing resources and charting a course to emerge from chaos, while relying on active and caring communication, allows for the emergence of a reinvented, lasting and profoundly human stability.
What phase of change are you—or your team—in today?
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